Privacy Statement
Growing Automation & Services Privacy Notice
Growing Automation & Services treats your privacy and personal information with the utmost respect. We comply with the General Regulation of Data Protection of the EU.
The purpose of this Privacy Notice is to inform you about how we use the information we collect about you (the so-called “personal information”, as defined below).
We have tried to explain what we do in enough detail to offer you the information you need in a simple way. If you still can not find the information you need, you can send us an email to info@growing-automation.com.
The content of this privacy notice applies to devices, products, websites or applications that reference or are related to it and will be considered regardless of whether you access our website using a computer, a mobile phone, a tablet , a smart TV or any other device.
For more information, we show in detail the concepts related to our privacy practices:
What is Personal Information?
For the purposes of this Privacy Notice, the “Personal Information” consists of any information related to you and / or information from which you may be identified, directly or indirectly. For example, the information that identifies you may consist of your name, address, telephone number, photographs, payment details, location data, cookie identifiers or your IP address.
By what means does the Growing Automation & Services use to collect Personal Information about you?
When you create an account or a profile of the Growing Automation & Services
When you create an account or profile on our website (when registering as a user of Growing Automation & Services, we ask you to provide certain Personal Information, including your name and email address.) Any (Growing Automation & Services account ) that you believe will be password protected and we will use your name to help verify your account when you call our customer service representatives or when you contact us for other purposes.
- When you communicate with the Growing Automation & Services
When you contact us for a consultation or interact with our customer service representatives by email, phone or in person, we may collect Personal Information such as your name, mailing address, phone number, email address and contact preferences. We use this information to be able to offer you personal and technical assistance.
- Public Domain Information
We may receive Personal Information in the public domain about you; provided that the receipt of such information complies with current legislation, we may combine it with other information we receive from you or about you.
We may also receive information about you from social networks, if you connect to them.
- Subscriptions and Newsletters
If you subscribe to our communications and promotional newsletters, we may collect your Personal Information in order to offer you this service. The necessary personal information will include your email address. We will only offer you such subscription services in accordance with current legislation.
How do we use your information?
We may use the Personal Information we collect for the following purposes:
Register products / devices: To register as a user for any of our Services; Offer our Services: To offer our Services or any specific feature you request.
Personalized and targeted content: To offer personalized content and to make recommendations based on your previous activities in our Services.
Advertising: For advertising purposes, such as offering personalized ads and sponsored content, as well as to send promotional communications.
Purpose of Analysis: To perform evaluations and analyzes of our market, customers, products, devices and other Services (including requesting your opinions about our products and services, or conducting surveys).
Statistics: To create anonymous aggregate statistics about the use of our Services. This anonymous data can be shared with third parties;
Customer Service: To offer customer service or to solve any other assistance query you may have (such as claims management); Commercial purposes: for commercial supervision and internal maintenance of records.
Post your comments: When you post product reviews, comments or content on our website, or if you have responded to a voluntary survey, we may link, publish or advertise your comments, including in our own ads.
Legal Obligations: To comply with our legal obligations.
Training: For the training of personnel and to guarantee quality, especially in relation to our customer service representatives.
Updates: To communicate with you, including communications about your account, profiles or transactions with us.
To whom do we disclose your information?
We will not disclose your Personal Information to third parties for their own independent commercial or marketing purposes. However, we may disclose your information to the following entities:
Service Providers
We use independent service providers that help us manage certain activities and services on our behalf, such as processing your purchases and delivering products, processing credit card payments, sending postal mail and emails, sending text messages (SMS) . We may share Personal Information about you with such independent service providers solely for the purpose of enabling you to perform services on our behalf, and will work exclusively by following our instructions.
Anonymous Statistics
We prepare and prepare anonymous, global or generic data and statistics for various reasons (as indicated in this Privacy Notice). This data is anonymous (that is, you can not be identified from them), so we do not consider it to be personal information. As such, we can share them with third parties.
What do we do to keep your personal information secure?
Growing Automation & Services has implemented rigorous physical and technical measures to protect the personal information we collect in relation to our Services.
Location of Personal Data
The Personal Information we collect about you is stored and processed in the European Economic Area (“EEA”).
Encryption
All the personal information that you provide us is captured, transmitted and stored in an encrypted form. The data is stored in high security data centers
Access to your Personal Information and other rights at your disposal
Growing Automation & Services will collect, store and process your Personal Information in accordance with your rights derived from the current data protection legislation.
This right entitles you to access a copy of your Personal Information; to request the removal or update of any inaccurate Personal Information and the right to object to our processing of your Personal Information. You also have the right to revoke your consent at any time even if you have given your consent to the processing of your Personal Information. In case you wish to revoke your consent for processing, please contact us using the information at the end of this Privacy Notice.
Data retention: how long we will keep / retain your Personal Information
We will keep your Personal Information for the period necessary to fulfill the purposes for which such Personal Information has been collected.
Products and links from third parties about our services
Our website may contain links to other third-party websites that are not managed by the Growing Automation & Services. These linked sites and applications are not under the control of the Growing Automation & Services and, therefore, we are not responsible for the privacy practices or the content of any linked website or online applications. If you choose to use third-party websites or applications, any Personal Information collected by said third-party website or application will be controlled by that third party’s privacy policy.
Contact Us / Additional Information
If you have any questions regarding the collection, processing, or use of your Personal Information, or if you wish to correct, block, rectify, oppose, access or revoke your consent to any applicable aspect of this Privacy Notice, or delete any part of Your Personal Information, contact us:
By postal mail:
Growing Automation & Services
Flat mo-03/ 2nd Floor / Al Fatma Apartment, Ghouse Nagar Bokaro Steel City, Jharkhand, 827013
By email:
info@growing-automation.com
By phone:
Tel: 966-583624127