Ships to 150+ countries. Same-day dispatch before 16:00 CET

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Support that answers at 3 a.m.

Order tracking, returns, warranty and technical questions — handled by people who can read a drive fault code, not just a ticket number.

24/7Breakdown line
< 20 minMedian first reply
2,300+Reviews
4.9/5Average rating
Get help

Pick the fastest route

Breakdown line

+31 (0)10 123 4567. Answered around the clock by an automation engineer, every day of the year.

Technical email

support@growing-automation.com — send the fault code and rating plate photo and you will get a real answer, not a link.

Order tracking

Every dispatch gets a tracked, insured label. Order status also lives inside the Business Suite under Logistics.

Returns & RMA

30 days on unopened catalogue stock. Faulty units get an RMA number the same working day.

Warranty

12–24 months depending on line, with serial-level traceability behind every claim.

Datasheets

Manufacturer datasheets, wiring diagrams and cross-reference tables sit against each part in the catalogue.

FAQ

Questions we get most

Stocked lines ordered before 16:00 CET leave Rotterdam the same day. Most of Western Europe lands next morning, the Gulf and Southeast Asia within 48 hours on express. For a line-down situation, call the breakdown number and we will look at hand-carry options.
Yes. Stock is bought through authorised channels and vetted distributors, inspected at goods-in and recorded by serial number against your order. We do not sell refurbished units as new, and repaired items are always labelled as such.
That is most of what we do. Send the part number through the quote form and we will come back with stock, a tested refurbished unit, or a cross-reference to a current equivalent — with the differences spelled out.
We ship DDP to most destinations, meaning duties and import taxes are settled before the shipment moves. Dual-use screening and EORI paperwork are handled by our export desk.
It is the account portal behind this site: live order status, quotes, inventory across the three hubs, CRM and logistics. Access is issued per company — sign in from the account icon in the header.
Yes, for registered businesses after a short credit check. Standard terms are 30 days net; existing customers can request an increase through their account manager in the CRM module.
Social Proof

4.9/5 from 2,300+ reviews

“We had a line down in Rotterdam at 2 a.m. Growing Automation had the obsolete S7-300 card packed and on a plane before our shift ended.”

Marco de VriesMaintenance Manager, Food & BeverageNL Netherlands

“The BOM upload cut our sourcing time from two days to twenty minutes. Pricing came back per line with real stock, not guesses.”

Priya RamanProcurement Lead, Systems IntegratorIN India

“Genuine parts, traceable serials, and a technician who actually understood the drive fault code. Rare combination.”

Tomasz KowalskiAutomation Engineer, Automotive Tier 1PL Poland